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Category Archive News

Updated Fair Processing and Privacy Notice

Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR).

Please see our updated policy HERE

Primary Care Navigators

Primary Care Navigators (PCNs) are highly trained and experienced members of our Practice staff. They can guide patients to local community groups, services and organisations for support, particularly when you don’t know where else to turn and who to ask. PCNs know many of the people involved with local groups and can help find activities that suit your interests. They can help you to speak to the right people to solve problems with benefits, social services and help around your home, and can also help with housing and repairs.

One of our doctors or nurses may recommend you speak to a Primary Care Navigator or you can simply ask at reception to speak to Pauline.

 

Evening & Weekend Appointments

If you struggle to attend during the week, GP and Health Care Assistant appointments are now available some evenings from 5.00pm – 7.30pm and on Saturdays from 9.00am – 1.30pm at the Oxford Centre, West Farm Avenue, Longbenton. These appointments are provided by a team of local GPs and HCAs. Please contact our reception staff to discuss making an appointment.

Appointments are also available at other locations in North Tyneside over weekends and Bank Holidays. Please telephone 0191 486 2195 between 8.00am and 8.00pm each day.

Parking Arrangements

Please be careful when parking near the practice. Most roads are resident parking only. 2 hour parking is available on Benton Road (by the local shops).

Unfortunately parking is no longer available at Benton Conservative Club.

Disabled Bays – 2 designated bays have now been created close to the practice. Please note you must display your badge and clock when using these bays.

 

Online Access to your Records

Medical Records and prescriptions can be accessed using the NHS App.