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Contact Us

Lane End Surgery
2 Manor Walk
Newcastle Upon Tyne

Telephone: 0191 2665246

Prescription Answer Machine: 0191 2665055

Practice email address:   

Please note all calls to and from the Practice are recorded for training and monitoring purposes.

Other useful contact numbers

If you need to see a doctor urgently outside normal surgery opening hours, please ring 111.

NHS 111 is the number to call when you need medical help fast, but it is NOT a life threatening emergency.

Out of hours GP services are arranged by North Tyneside Clinical Commissioning Group and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged.

You should only dial 999 for an ambulance if you believe the problem is life threatening or very urgent, e.g. major accident or trauma, chest pain, severe bleeding, breathing difficulties.

Using Patient Access

Once you have registered to use this service it can be used to request a repeat prescription, view your medical record or book a doctors appointment. If you have registered please click on the Patient Access image below to take you to the web page.

click to visit Patient Access

If you have not yet registered please call in person at reception and request an online registration form. Once you have received the registration form you will be able to enter your personal details and password as shown on your registration form. You will then be ready to use this online service.

eConsult - important notice

Please see the information below before submitting an eConsult

eConsults can not be accepted for mental health problems.
Please contact the surgery on 266 5246 to make an appointment.

Fit Note requests can only be accepted via eConsult for problems already discussed with a clinician. If it is a new period of sickness and you have not seen or discussed this with a clinician, please contact the surgery on 266 5246 to make an appointment.

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