BUILDING WORK
WE ARE ONCE AGAIN HAVING BUILDING WORK AT THE PRACTICE TO CREATE A NEW CONSULTING ROOM AND UPDATE OUR RECEPTION OFFICE. PLEASE BEAR WITH US DURING THIS PERIOD OF NOISE AND DISRUPTION.
FLU SEASON
FLU LEVELS ARE NOW INCREASING. WE HAVE A LIMITED SUPPLY OF VACCINES AVAILABLE. IF YOU NEED A FLU VACCINATION PLEASE MAKE AN APPOINTMENT AS SOON AS YOU CAN.
Updated Fair Processing and Privacy Notice
Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR).
Please see our updated policy HERE
Summer Hay Fever Medication
NHS guidance now encourages practices not to give prescriptions for a range of items.You may find that some medications you have been able to get on prescription can no longer be issued.
Please note we will no longer give prescriptions to adults for summer hay fever medications
GP Net Earnings
Extension to Practice Area
The practice has received approval to extend the area we cover to include the new housing estates at East Benton Rise and Holystone Park. Patients who live in these estates can register for practice and home care.
Primary Care Navigators
Primary Care Navigators (PCNs) are highly trained and experienced members of our Practice staff. They can guide patients to local community groups, services and organisations for support, particularly when you don’t know where else to turn and who to ask. PCNs know many of the people involved with local groups and can help find activities that suit your interests. They can help you to speak to the right people to solve problems with benefits, social services and help around your home, and can also help with housing and repairs.
One of our doctors or nurses may recommend you speak to a Primary Care Navigator or you can simply ask at reception to speak to Pauline or Sharon.
Also see information regarding the forthcoming Care Navigators roadshow HERE
Evening & Weekend Appointments
If you struggle to attend during the week, GP and Health Care Assistant appointments are now available some evenings from 5.00pm – 7.30pm and on Saturdays from 9.00am – 1.30pm at the Oxford Centre, West Farm Avenue, Longbenton. These appointments are provided by a team of local GPs and HCAs. Please contact our reception staff to discuss making an appointment.
Late Evening Appointments
A small number of appointments are usually available outside of our normal surgery hours:
| Health Care Assistant | 6.00pm – 7.30pm Tuesday
7.30am – 8.00am Thursday |
| Practice Nurse | 6.00pm – 7.30pm Tuesday
7.30am – 8.00am Thursday 6.00pm – 7.30pm Thursday |
| GP | 6.30pm – 8.00pm Tuesday & Thursday (not every week) |
There are also appointments available most evenings until 8.00pm and Saturdays until 1.00pm at the Oxford Centre. Our reception staff can book these appointments with local staff (including staff from Lane End) for you.
Parking Arrangements
Disabled Bays – 2 designated bays have now been created close to the practice
Benton Conservative Club – 5 short stay spaces are now available for patient use. Patients should display a slip stating they are visiting the practice and the time they parked. Please note parking is at your own risk.
