FLU SEASON

FLU SEASON

THIS YEAR THERE ARE 3 DIFFERENT FLU VACCINATIONS. PATIENTS NEED TO BE GIVEN THE CORRECT VACCINE FOR THEIR AGE GROUP

VACCINE DELIVERIES ARE TAKING PLACE FROM SEPTEMBER – NOVEMBER 2018. WE ARE HOLDING A NUMBER OF FLU CLINICS DURING THESE MONTHS.

WEEKDAY CLINICS

Wednesday 07.11.18 / 14.11.18

SATURDAY CLINICS 8.30am – 1.00pm

03.11.18

PATIENTS WILL NEED TO MAKE AN APPOINTMENT. WE CAN THEN MAKE SURE WE HAVE ENOUGH SUPPLIES OF THE RIGHT VACCINES.

Updated Fair Processing and Privacy Notice

Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR).

Please see our updated policy HERE

Summer Hay Fever Medication

NHS guidance now encourages practices not to give prescriptions for a range of items.You may find that some medications you have been able to get on prescription can no longer be issued.

Please note we will no longer give prescriptions to adults for summer hay fever medications

GP Net Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
 
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
 
The average pay for GPs working in this practice in the last full financial year was £48,954  before Tax and National insurance. This is for three full time GPs, four part time GPs and one locum GP who worked in the practice for more than six months.

Extension to Practice Area

The practice has received approval to extend the area we cover to include the new housing estates at East Benton Rise and Holystone Park. Patients who live in these estates can register for practice and home care.

Primary Care Navigators

Primary Care Navigators (PCNs) are highly trained and experienced members of our Practice staff. They can guide patients to local community groups, services and organisations for support, particularly when you don’t know where else to turn and who to ask. PCNs know many of the people involved with local groups and can help find activities that suit your interests. They can help you to speak to the right people to solve problems with benefits, social services and help around your home, and can also help with housing and repairs.

One of our doctors or nurses may recommend you speak to a Primary Care Navigator or you can simply ask at reception to speak to Pauline or Sharon.

Also see information regarding the forthcoming Care Navigators roadshow HERE

 

Evening & Weekend Appointments

If you struggle to attend during the week, GP and Health Care Assistant appointments are now available some evenings from 5.00pm – 7.30pm and on Saturdays from 9.00am – 1.30pm at the Oxford Centre, West Farm Avenue, Longbenton. These appointments are provided by a team of local GPs and HCAs. Please contact our reception staff to discuss making an appointment.

Late Evening Appointments

A small number of appointments are usually available outside of our normal surgery hours:

Health Care Assistant 6.00pm – 7.30pm Tuesday
Practice Nurse 6.00pm – 7.30pm Thursday
GP 6.30pm – 8.00pm Tuesday & Thursday

There are also appointments available most evenings until 8.00pm and Saturdays until 1.00pm at the Oxford Centre. Our reception staff can book these appointments with local staff (including staff from Lane End) for you. 

Parking Arrangements

Disabled Bays – 2 designated bays have now been created close to the practice

Benton Conservative Club – 5 short stay spaces are now available for patient use. Patients should display a slip stating they are visiting the practice and the time they parked. Please note parking is at your own risk.

Telephone Call Recording

From 20.01.2011 all telephone calls made to and from the practice will be recorded.