Repeat Dispensing –
If you use the same medication regularly, you may be able to benefit from repeat dispensing. This would reduce how often you need to order your prescription. If you would like to see if you can use this service please contact the practice and ask to speak to Sam or Kelly,
NHS Business Services are providing the practice with NHS numbers for patients who may be suitable for electronic repeat dispensing. This information is obtained from looking at NHS prescriptions. If we think you could benefit from this service, we will contact you to see if you would like to use it. If you would prefer to stay with your usual system for ordering prescriptions that will be fine.
Electronic Repeat Dispensing
If you would like your prescription to go directly to a pharmacy of your choice please let us know.
You can then order your prescription and collect the medication directly from the pharmacy.
Currently we cannot send Controlled Drugs electronically. It is hoped that this will change in the very near future.
BUILDING WORK
WE ARE ONCE AGAIN HAVING BUILDING WORK AT THE PRACTICE TO CREATE A NEW CONSULTING ROOM AND UPDATE OUR RECEPTION OFFICE. PLEASE BEAR WITH US DURING THIS PERIOD OF NOISE AND DISRUPTION.
FLU SEASON
FLU LEVELS ARE NOW INCREASING. WE HAVE A LIMITED SUPPLY OF VACCINES AVAILABLE. IF YOU NEED A FLU VACCINATION PLEASE MAKE AN APPOINTMENT AS SOON AS YOU CAN.
Updated Fair Processing and Privacy Notice
Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR).
Please see our updated policy HERE
Summer Hay Fever Medication
NHS guidance now encourages practices not to give prescriptions for a range of items.You may find that some medications you have been able to get on prescription can no longer be issued.
Please note we will no longer give prescriptions to adults for summer hay fever medications
GP Net Earnings
Extension to Practice Area
The practice has received approval to extend the area we cover to include the new housing estates at East Benton Rise and Holystone Park. Patients who live in these estates can register for practice and home care.
Primary Care Navigators
Primary Care Navigators (PCNs) are highly trained and experienced members of our Practice staff. They can guide patients to local community groups, services and organisations for support, particularly when you don’t know where else to turn and who to ask. PCNs know many of the people involved with local groups and can help find activities that suit your interests. They can help you to speak to the right people to solve problems with benefits, social services and help around your home, and can also help with housing and repairs.
One of our doctors or nurses may recommend you speak to a Primary Care Navigator or you can simply ask at reception to speak to Pauline or Sharon.
Also see information regarding the forthcoming Care Navigators roadshow HERE
Evening & Weekend Appointments
If you struggle to attend during the week, GP and Health Care Assistant appointments are now available some evenings from 5.00pm – 7.30pm and on Saturdays from 9.00am – 1.30pm at the Oxford Centre, West Farm Avenue, Longbenton. These appointments are provided by a team of local GPs and HCAs. Please contact our reception staff to discuss making an appointment.
