Lane End Surgery

• HOW TO REGISTER
• PRESCRIPTIONS
• EMIS ACCESS
• FLU VACCINATIONS
• TRAVEL HEALTH
• PRIVATE CHARGES
• CONFIDENTIALITY
• COMPLAINTS

Log on to Emis Access to order your repeat prescriptions, book an appointment or send a confidential message to the surgery online. If you have not yet registered to use this service please click here to access further information.

How to Register

The practice welcomes new patients who live within its practice boundary. Our boundary covers a wide area including Benton, Forest Hall, Killingworth, Jesmond Vale and High Heaton.
A map of our area is shown in Reception. If you are unclear if your address is included please ask our reception staff to check for you.

To enable us to register you with the practice you will need to complete some forms. It is helpful if these can be completed before you make an appointment. You can complete some of the forms online using our EMIS Access service, or pop into the practice and ask our receptionist for details.

In line with guidance from the NHS Counter Fraud Service proof of ID will be required when registering. New patients will be required to provide 2 forms of identification (1 of which must include address details). Examples of suitable forms of ID are:

• birth certificate
• driving licence
• passport
• paid utility bills
• medical card
• letters from government departments

Some patients, depending on their medical history, may need an appointment with one of our doctors when they register. If you would like a new patient check please ask for an appointment.

Unfortunately we are only able to care for patients who live within our boundary. If you move out of this area we regret that you will need to register with another practice.

Registration Forms

The registration forms can downloaded and printed by clicking on the links below. The completed forms can either be posted or handed in to the reception desk. Patients are politely reminded to ensure that postage is sufficient for the envelope. The Post Office will not deliver post which is underpaid and we will then not receive your forms.

Please note: Adobe Reader is required to view and print the forms. A free download is available here

Family Doctor Services Registration Form GMS1 (40KB)

New Patient Questionnaire (69KB)

Alcohol Questionnaire (to be completed by patients aged 16 or over) (57KB)