Lane End Surgery

• HOW TO REGISTER
• PRESCRIPTIONS
• EMIS ACCESS
• FLU VACCINATIONS
• TRAVEL HEALTH
• PRIVATE CHARGES
• CONFIDENTIALITY
• COMPLAINTS

Log on to Emis Access to order your repeat prescriptions, book an appointment or send a confidential message to the surgery online. If you have not yet registered to use this service please click here to access further information.

Contact

Lane End Surgery
2 Manor Walk
Benton
Newcastle Upon Tyne
NE7 7XX

Telephone: 0191 2665246 

Prescription Answer Machine: 0191 2665055

Fax Machine: 0191 2666241

Practice email address (please note: do not send patient information via email as security can not be guaranteed): laneendsurgerya86016@nhs.net

Please note all calls to and from the Practice are recorded for training and monitoring purposes.

Other useful contact numbers

If you require general healthcare advice at any time, 24 hours a day, contact NHS Direct on 0845 46 47 (local rate) to speak to a trained nurse adviser, or visit www.nhsdirect.nhs.uk

If you need to see a doctor urgently outside normal surgery opening hours, please ring 0300 123 4343.
Out of hours GP services are arranged by North Tyneside Primary Care Trust and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged.

You should only dial 999 for an ambulance if you believe the problem is life threatening or very urgent, e.g. collapse, chest pain, breathing difficulties.

Using Emis Access

Once you have registered to use this service it can be used to request a repeat prescription, contact the practice via a secure message or book a doctors appointment. If you have registered please click on the Emis Access image above to take you to the web page.

If you have not yet registered please call in person at reception and request an online registration form. Once you have received the registration form you will be able to enter your personal details and password as shown on your registration form. You will then be ready to use this online service.